We may collect personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you engage our legal or other services or as a result of your relationship with one or more of our staff and clients.

The personal information that we process includes:

• Basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person.
• Contact information, such as your postal address, email address and phone number(s).
• Financial information, such as payment-related information.
• Technical information, such as information from your visits to our website or applications or in relation to materials and communications we send to you electronically.
• Information you provide to us for the purposes of attending meetings and events, including access and dietary requirements.
• Identification and background information provided by you or collected as part of our business acceptance processes.
• Personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data.
• Any other information relating to you which you may provide to us.

• We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing legal services.
• We collect your personal information while monitoring our technology tools and services, including our websites and email communications sent to and from Chaffetz Lindsey.
• We gather information about you when you provide it to us, or interact with us directly, for instance engaging with our staff or registering on one of our digital platforms or applications.
• We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publicly available sources.

Chaffetz Lindsey collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us.  We use that information:

• To provide and improve this website, including auditing and monitoring its use.
• To provide and improve our services to you and to our clients, including handling the personal information of others on behalf of our clients.
• To provide information requested by you.
• To promote our services, including sending legal updates, publications and details of events.
• To manage and administer our relationship with you and our clients.
• To fulfill our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims.
• For the purposes of recruitment.

Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. Google Analytics does this by placing small text files called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.  Please also see ‘Marketing and other emails’ below.

You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser but please note that this may affect your use and experience of our website. By continuing to use our website without changing your privacy settings, you are agreeing to our use of cookies.  To find out more about cookies, including how to manage and delete them, visit www.allaboutcookies.org.

We use personal information to understand whether you read the emails and other materials, such as legal publications, that we send to you, click on the links to the information that we include in them and whether and how you visit our website after you click on that link (immediately and on future visits).  We do this by using software that places a cookie on your device which tracks this activity and records it against your email address.  Please see ‘Use of Chaffetz Lindsey website’ for more information on cookies and how to manage and remove them.  Removal of this cookie will not affect your experience on our websites.

We may also use a relationship management tool, where permitted by applicable local law, to assess the strength of the relationship between individuals in Chaffetz Lindsey and our clients or potential clients based on the frequency of email contact between them. We use that information in order to assess, analyze and improve the services that we provide.

If you receive marketing communications from us and no longer wish to do so, you may unsubscribe at any time by emailing us here.

We will collect and process personal information about you in relation to your attendance at our offices or at an event or seminar organized by Chaffetz Lindsey or its business partners. We will only process and use special categories of personal information about your dietary or access requirements in order to cater for your needs and to meet any other legal or regulatory obligations we may have.

We collect, create, hold and use personal information in the course of and in connection with the services we provide to our clients.  We will process identification and background information as part of our business acceptance, finance, administration and marketing processes, including anti-money laundering, conflict, reputational and financial checks.  We will also process personal information provided to us by or on behalf of our clients for the purposes of the work we do for them.  The information may be disclosed to third parties to the extent reasonably necessary in connection with that work.

We use your personal information on the following bases:

• To perform a contract, such as engaging with an individual to provide legal or other services.
• For the establishment, exercise or defense of legal claims or proceedings.
• To comply with legal and regulatory obligations.
• For legitimate business purposes.  Please see ‘How we use your personal information’ for more detail.

Your personal information will be retained in accordance with our data retention policy which categorizes all of the information held by Chaffetz Lindsey and specifies the appropriate retention period for each category of data.  Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and Chaffetz Lindsey’s business purposes.

We may share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:

• Suppliers to whom we outsource certain support services such as word processing, translation, photocopying and document review
• IT service providers to Chaffetz Lindsey
• Third parties engaged in the course of the services we provide to clients and with their prior consent, such as barristers, local counsel and technology service providers like data room and case management services
• Third parties involved in hosting or organizing events or seminars

Where necessary, or for the reasons set out in this policy, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies.  While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavors to notify you before we do this, unless we are legally restricted from doing so.

Chaffetz Lindsey may use social media sites such as Facebook, LinkedIn and Twitter.  If you use these services, you should review their privacy policy for more information on how they deal with your personal information.

We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.

We use a variety of technical and organizational measures to help protect your personal information from unauthorized access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.

You are entitled to request details of the information we hold about you and how we process it.  You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorized transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organization. You may also have the right to lodge a complaint in relation to Chaffetz Lindsey’s processing of your personal information with a local supervisory authority.

If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see ‘How we use your personal information’) or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

We must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information by emailing us here.